Qalqul Engine | Unified-IOP

Sales Tracking Solution: Streamline and Optimize Your Sales with our Comprehensive Sales Tracking Solution

Q Sales Desk

Unleash the Power of Data-driven Sales

Welcome to Qalqul Engine Q Sales Desk! This intelligent platform integrates all your communication channels and sales processes, connecting with major social media, websites, and mobile apps to streamline sales, manage leads, and boost customer interactions.
Achieve data unification, process automation, smart reporting,
and AI/ML integration with Q Sales Desk.
 

nhance your sales operations with:

  • Lead Management: Automate lead generation and nurturing.
  • Sales Communication: Centralize communications across channels.
  • Customer Interaction: Manage and engage with customers.
  • Performance Tracking: Analyze sales performance with smart reports.
  • Multilanguage Support: Communicate globally in multiple languages.
  • Strategy Integration: Seamlessly manage sales strategies.
  • Website & App Integration: Synchronize with your website and mobile apps
Sales Tracking

Q Sales Modules

Qalqul Sales Modules unifies and streamlines all organizational lead generation and upselling channels through four essential desks

Inbox Desk

This allows your team to manage conversations from social media, email, SMS, chatbots, and more, all in one place.

Sales Desk

The Sales Module of Qalqul Engine centralizes and automates sales activities by integrating with social media, telephony, SMS, email, chatbots, websites, and mobile apps.

Social Media Desk

The Social Media Desk of Qalqul Engine unifies social media, telephony, SMS, email, chatbots, websites, and mobile apps to centralize sales, streamline communication, and automate processes.

Profile Desk

Comprehensive Overview : Aggregates all customer profiles and histories.
Improved Engagement: Provides insights for personalized interactions.

Automation Desk 

The Automation Module of Qalqul Engine optimizes efficiency by automating tasks across all channels, streamlining workflows, and enhancing productivity.

Knowledge Base Desk

Centralized Information: Access a unified repository of information.
Quick Resolution: Enables faster query resolution and support.

Connected Channels

The Qalqul Engine Sales Desk connects all your social media channels, websites, mobile apps, and telephony systems.
This integration enables your sales team to manage all leads and sales opportunities from a single, unified platform.
 

Enabling companies to succeed

Effective sales tracking is essential for business success. Our Sales Tracking solution empowers businesses by providing them with comprehensive tools and capabilities to streamline their sales processes, enhance customer engagement, and maximize revenue generation.
By centralizing all sales opportunities from various channels, businesses gain a holistic view of their sales pipeline, enabling them to make informed decisions and prioritize their efforts effectively.
 

Operational Functions

The operational features of Qalqul Sales Desk include team management, scheduling and editing of posts, social media monitoring for sales opportunities, automated responses, and customizable dashboards for an overview of interactions and sales performance. 

Omnichannel Sales

Sales opportunities from various channels into a single location

Virtual Sales Bots

AI-powered assistants or chatbots to automate sales processes

Conversational AI

Engage and interact with your customers like never before

Sales Dashboards

A holistic view of all sales opportunities

Customizable Funnels

Design sales funnels that reflect your unique sales process

Automated Reminders

To prospects, clients, and agents at crucial stages of the sales cycle

AI-powered Assignments

Assign sales opportunities to the most suitable agents

Salesforce Management

Enable collaboration among teams and users within sales pipelines

Omnichannel Sales

Our sales tracking solution allows businesses to consolidate sales opportunities from various channels, such as website inquiries, marketplaces, emails, and social media interactions, into a single location.

This centralization simplifies the management of sales leads and ensures that no opportunity is missed.

Omnichannel Sales Tracking
Omnichannel Chatbots / Sales Tracking

Virtual Sales Bots

Our AI-powered virtual sales assistants and chatbots automate sales processes and provide personalized assistance to customers.

Intelligent assistants can handle common inquiries, offer product recommendations, and guide customers through the sales journey.

By deploying virtual sales assistants, businesses can enhance customer experiences, improve response times, and increase sales efficiency.

Sales Dashboards

We provide your salesforce with comprehensive dashboards that offer a holistic view of their sales opportunities.

Agents can monitor the status of each opportunity, track progress, and make informed decisions to prioritize their efforts.

Our dashboards provide real-time insights, enabling agents to take timely actions and maximize sales effectiveness.

Sales Dashboard / Sales Tracking / Insights
Sales Pipllines / Sales Tracking

Sales Pipelines

Businesses can organize their sales activities into distinct pipelines based on departments, products, channels, or client types.

This allows for better organization and management of sales processes, ensuring that opportunities are properly tracked and progress through the appropriate stages. 

Customizable Funnels

Design and customize sales funnels to align with your unique sales processes.

From capturing initial interest to closing deals, you can define the stages and actions that prospects go through.

We ensure that sales funnels reflects the specific needs and requirements of your business, facilitating efficient and effective sales management.

Sales Funnels / Sales Tracking
Reminders & Alerts / Sales Tracking

Automated Reminders

Automate messaging and reminders at crucial stages of the sales cycle.

Automated messages can be sent to prospects, clients, and sales agents to provide timely information, nurture relationships, and prompt actions.

Automated communications help businesses stay connected, keep prospects engaged, and drive sales momentum.

AI-powered Assignments

Our solution leverages AI algorithms to assign sales opportunities to the most suitable agents.

By considering factors such as sales type, volume, customer interaction history, and agent expertise, the system intelligently distributes opportunities for optimal allocation. 

Omnichannel Routing / Sales Tracking / Customer Service
Salesforce Management / Sales Tracking

Salesforce Management

Enable seamless collaboration among teams and users within sales pipelines.

With customizable access rights and permissions, you ensure that the right teams have access to relevant information.

Sales workforce management facilitates effective coordination, enhances teamwork, and optimizes resource utilization, ultimately driving sales success.

Operations functions

Q Help Desk Operations functions

Team Management :

– User account creation and management for sales team members
– Permission settings and role assignments tailored for sales-related tasks
– Collaboration tools for seamless communication within the sales team

Sales Campaign Management :

– Planning and executing sales campaigns
– Tracking the progress and success of sales campaigns
– Integration with marketing efforts for cohesive campaigns

Lead Management :

– Creation and editing of leads in the system
– Tracking and analytics for leads in the sales pipeline
– Categorization and tagging of leads for effective organization

Customer Relationship Management (ticket based) :

– Managing and maintaining customer information in a centralized ticketing system
– Tracking customer interactions and history
– CRM integration with other sales tools for a unified view

Sales Analytics :

– Monitoring and analyzing sales performance metrics
– Tracking key performance indicators (KPIs) for sales effectiveness
– Identifying trends and patterns in sales data

Sales Collaboration :

– Collaboration tools designed for effective communication within the sales team
– Assignment and tracking of sales leads and opportunities
– Collaboration analytics specific to sales engagement

Opportunity Management :

– Handling and tracking sales opportunities
– Opportunity analytics and reporting
– Conversion tracking within the sales funnel

Order Management :

– Processing and tracking sales orders
– Order analytics and reporting
– Integration with inventory and fulfillment systems
– Agile/Kanban/Scrum Support

Real-time Sales Moderation :

– Real-time monitoring and moderation of sales communications
– Ensuring compliance with sales guidelines and policies
– Moderation analytics specific to sales interactions

Knowledge Base Management :

Managing and updating the help desk’s knowledge base
Providing self-service options for customers through the knowledge base
Integration with ticketing system for efficient issue resolution
Agile/Kanban/Scrum Support

Single View Dashboards :

– Providing a consolidated view of sales channels and interactions
– Real-time analytics and reporting focused on sales metrics
– Customizable dashboards for sales management

Trust us, to build together an interconnected world for a better and easier future
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