Qalqul Engine | Unified-IOP

Qalqul Engine

Tailored CX Services

Your vision. Our Expertise!

As a trusted tech product developer and software solution provider, we excel in exceptional CX services. Our cutting-edge Unified-IOP platform delivers unprecedented results, while our specialized CX services add brilliance.

Let our dedicated team of experts seamlessly integrate with your operations, optimizing every customer interaction and cultivating customer loyalty like never before.

Qalqul Engine's CX services
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Inbound CC

We handle incoming calls from your customers

Outbound CC

We execute outgoing calls on behalf of your company

Omnichannel CC

We connect with your customers across all channels

Customer Care

We handle inquiries and provide customer support

Sales Tracking

We take care of the final steps to validate your sales opportunities

Mass Marketing

Strategic campaigns and tailored messaging on your behalf

Social Media Engagment

We curate and publish content and engage with your audience

Social Media Moderation

We monitor social media to ensure the integrity of your brand

We can partner with you in 3 different ways

Regardless of the approach you choose, our methodology remains unwavering, with our CX Professionals at the heart of your operations. Through our relentless innovations, you can be confident that we are committed to delivering the best CX experiences for your business.

Insourcing

Elevate your customer-centric operations by entrusting them to our skilled CX Professionals. Seamlessly integrating within your organization, they ensure that customer contact remains deeply rooted in your company's processes and culture. With our insourcing option, you can experience the best of CX without the hassle of managing.

Outsourcing

When space is limited or logistical considerations arise, our outsourcing solution empowers our CX Professionals to manage customer contact from our dedicated facilities. By entrusting us with your CX services, you effectively offload the operational burden while upholding exceptional quality and ensuring customer satisfaction.

Hybrid

Experience the Best of Both: Our innovative hybrid approach combines insourcing and outsourcing for a flexible, customized solution. Whether you need onboarding support, temporary help, or a permanent hybrid model, our CX Professionals ensure seamless customer experiences.

Insourcing

Elevate your customer-centric operations by entrusting them to our skilled CX Professionals. Seamlessly integrating within your organization, they ensure that customer contact remains deeply rooted in your company's processes and culture. With our insourcing option, you can experience the best of CX without the hassle of managing.

Outsourcing

When space is limited or logistical considerations arise, our outsourcing solution empowers our CX Professionals to manage customer contact from our dedicated facilities. By entrusting us with your CX services, you effectively offload the operational burden while upholding exceptional quality and ensuring customer satisfaction.

Hybrid

Experience the Best of Both: Our innovative hybrid approach combines insourcing and outsourcing for a flexible, customized solution. Whether you need onboarding support, temporary help, or a permanent hybrid model, our CX Professionals ensure seamless customer experiences.

Insourcing

Elevate your customer-centric operations by entrusting them to our skilled CX Professionals. Seamlessly integrating within your organization, they ensure that customer contact remains deeply rooted in your company's processes and culture. With our insourcing option, you can experience the best of CX without the hassle of managing.

Outsourcing

When space is limited or logistical considerations arise, our outsourcing solution empowers our CX Professionals to manage customer contact from our dedicated facilities. By entrusting us with your CX services, you effectively offload the operational burden while upholding exceptional quality and ensuring customer satisfaction.

Hybrid

Experience the Best of Both: Our innovative hybrid approach combines insourcing and outsourcing for a flexible, customized solution. Whether you need onboarding support, temporary help, or a permanent hybrid model, our CX Professionals ensure seamless customer experiences.

Run Your Operations with Superpowers!

Ready to discover the superhero capabilities of our platform? Fill out the form below and let’s start the journey together. Our team is eager to assist you in unlocking extraordinary customer experiences. It’s time to make your customers happier and grow your market share!

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